SHIPPING POLICY
At QREAM, we prioritize fast and reliable shipping to enhance your shopping experience. Below, you’ll find all the details you need about our shipping process.
Processing Time
We process and ship orders within 1 business day from the date of purchase, excluding weekends and holidays. Please note that during peak seasons or promotional periods, processing times may take slightly longer. We appreciate your understanding.
Shipping Methods
We select the fastest and most reliable shipping methods available for each country to ensure your order reaches you as quickly as possible. Shipping options and times may vary depending on your location and the items in your order.
Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of your order at checkout.
Delivery Time
Delivery times depend on your location and the selected shipping method. While we strive for timely deliveries, unexpected delays due to weather conditions, customs processing, or carrier issues may occur.
Change of Address
If you need to update your shipping address after placing an order, please contact us immediately at team@qream.eu. While we’ll do our best to accommodate your request, changes cannot be guaranteed once the order has entered the shipping process.
Order Cancellation
We work hard to ship orders quickly, so you have a 2-hour window after placing your order to request a cancellation. Contact us via team@qream.eu with your order number, and we’ll assist you promptly.
Shipping Times
| Country | Shipping Time (Days) |
|---|---|
| United States | 5-8 |
| United Kingdom | 4-7 |
| Germany | 4-8 |
| France | 4-7 |
| Italy | 5-8 |
| Spain | 5-8 |
| Netherlands | 6-8 |
| Austria | 6-8 |
| Poland | 6-8 |
| Canada | 5-8 |
| Australia | 4-7 |
| Belgium | 5-8 |
| Switzerland | 6-11 |
| Czech Republic | 5-9 |
| Finland | 5-9 |
| Ireland | 7-13 |
| Lithuania | 5-10 |
| Luxembourg | 7-13 |
| Portugal | 5-10 |
| Sweden | 5-10 |
| Israel | 5-10 |
| Turkey | 5-10 |
| Rest of the World | 6-10 |
